Terms & Conditions

Terms and Conditions
Effective Date: 01-Apr-2025

Welcome to Mishi Creations! These Terms and Conditions outline the rules and regulations for the use of our website and online store. By accessing or making a purchase from Mishi Creations, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please refrain from using our website.

1. General Information

  • Business Name: Mishi Creations

  • Owner: Naina Sharma

  • Address: Shop no. 37, At Basement, Adinath Nagar, 80 ft road, Sidharth Nagar, Jaipur-302017

  • Contact Email: support@mishicreations.com

  • Phone Number:  +91 8502937848

Mishi Creations specializes in selling high-quality women's Kurtis and dresses through our online platform.

2. Eligibility

To use our website and services, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and truthful information when creating an account or placing an order.

  • Use the website for lawful purposes only.

3. Product Information & Pricing

  • We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in color or fabric may occur due to screen settings.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors.

4. Order Process

  • Orders can be placed through our official website.

  • Once an order is placed, you will receive a confirmation email.

  • Mishi Creations reserves the right to cancel any order due to stock unavailability, incorrect pricing, or suspicion of fraudulent activity.

5. Payment Terms

  • We accept payments via UPI, debit/credit cards, net banking, and COD (Cash on Delivery).

  • Payments must be completed before order dispatch, except for COD orders.

  • In case of payment failure, the order will not be processed.

6. Shipping & Delivery

  • We offer delivery across India.

  • Orders are processed within 2-5 business days after payment confirmation.

  • Shipping time varies based on location and courier service.

  • Delivery delays due to unforeseen circumstances (e.g., weather, strikes, natural disasters) are beyond our control.

7. Return, Exchange & Refund Policy

  • We accept returns/exchanges within 7 days of delivery.

  • Products must be unused, unwashed, and in original packaging with all tags attached.

  • Refunds will be processed after quality inspection.

  • Return shipping costs may be borne by the customer unless the item received is defective or incorrect.

  • COD orders will receive refunds via bank transfer or store credit.

8. Cancellation Policy

  • Orders can be canceled within 24 hours of placement.

  • If an order has already been dispatched, cancellation is not possible.

  • Refunds for prepaid orders will be initiated within 7 business days after cancellation approval.

9. Intellectual Property Rights

  • All content, images, logos, and designs on our website are the exclusive property of Mishi Creations.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Privacy Policy

  • We collect personal information (name, address, contact details) for order processing and communication purposes.

  • We do not sell or share personal data with third parties except as required by law.

  • Our website uses cookies to enhance user experience.

11. User Conduct

  • Users must not engage in any fraudulent, abusive, or harmful activities on our website.

  • Misuse of discount codes, fake reviews, or spamming will lead to account suspension.

12. Limitation of Liability

  • Mishi Creations is not responsible for any indirect, incidental, or consequential damages arising from product use or website access.

  • In no case shall our liability exceed the amount paid for the purchased product.

13. Governing Law & Jurisdiction

  • These terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

14. Amendments & Updates

  • We reserve the right to update or modify these terms at any time.

  • Changes will be effective upon posting on our website.

15. Contact Information

For any queries, concerns, or assistance, please contact us at:

  • Email: admin@mishicreations.com

  • Phone: +91 8502937848

  • Address: Shop no. 37, At Basement, Adinath Nagar, 80 ft road, Sidharth Nagar, Jaipur-302017

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for shopping with Mishi Creations!