Refund Policy

Refund Policy – Mishi Creations

At Mishi Creations, we strive to ensure that every customer is completely satisfied with their purchase. If for any reason you are not entirely happy with your order, we’re here to help with a fair and transparent refund policy.

Eligibility for Refunds: Refunds are applicable only under the following conditions:

  • The item is received in a damaged or defective condition.

  • The wrong item is delivered.

  • The item is significantly different from the description provided.

To initiate a refund request, please contact us within 48 hours of receiving the product. You can reach us via email at support@mishicreations.com or WhatsApp us at +91-8502937848 with your order number and a clear description (with images, if possible) of the issue.

Non-Refundable Items:

  • Personalized or customized products.

  • Products on clearance or sale.

  • Items returned without original packaging or tags.

  • Change of mind after delivery.

Refund Process: Once your refund request is approved, the refund will be processed to your original method of payment. Please allow 5-7 business days for the amount to reflect in your account, depending on your bank or payment provider.

Shipping Charges: Shipping charges (if applicable) are non-refundable unless the return is due to our error.

Contact Us: For any questions or concerns regarding our refund policy, please feel free to contact us:

  • Phone/WhatsApp: +91-8502937848

  • Email: support@mishicreations.com

  • Address: Shop No. 37, Basement, Adinath Nagar, 80 ft Road, Sidharth Nagar, Jaipur – 302017

  • Customer Support Hours: Monday to Saturday, 10 AM – 6 PM IST

Thank you for shopping with Mishi Creations. Your satisfaction is our priority.